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Features Billcare

Bill Care is built to adapt to your business environment. Whether you prefer a cloud-based solution for easy access or an on-premise deployment for added control and security, Bill Care is designed to meet your operational requirements, ensuring a smooth and efficient implementation

Unleash Your Potential with Our Comprehensive CRM Solution!

Web-based Platform

Access your CRM anytime, anywhere, with our seamless web-based interface that keeps you connected.

Multi OS Support

Enjoy flexibility with full support for both Windows and Linux operating systems, ensuring smooth operation across devices.

Ticketing and Approval System

Track issues and approvals seamlessly with our integrated ticketing system, ensuring nothing falls through the cracks.

Single or Multi Bill
Generation

Simplify billing with the option for single or bulk bill generation, catering to your business needs.

Change and Log Management

Keep track of changes with our robust log management system, providing transparency and accountability.

Configuration Modules

Customize your CRM experience with flexible configuration options tailored to your business requirements.

Emails and internal notifications and SMS alerts

Stay connected with automated notifications to keep your team informed and engaged in real-time.

User Friendly
Environment

Navigate effortlessly with an intuitive design that enhances productivity and minimizes training time.

Multi Services Management

Manage various services in one place, streamlining your operations and improving efficiency.

System Admin Tools

Empower your administrators with robust tools to manage users, settings, and overall system performance effectively.

Inventory Bulk Uploading

Simplify inventory management with the ability to upload large quantities of data at once, saving you time and effort.

Online Approval System

Facilitate quick and efficient decision-making with our online approval workflows, accessible from anywhere.

Tiered-Level Visual
Dashboard

Gain insights at a glance with our visually engaging dashboards and comprehensive reporting tools that inform your strategy.

Access Policies with User Roles Management

Enhance security and control with customizable user roles and access policies, ensuring the right people have the right access.

Flexibility in Plans, Pricing, and Bandwidth Management

Billcare offers flexible plans, customizable pricing options, and seamless bandwidth control to fit your unique business needs. Easily adjust resources, pricing tiers, and network capacity to ensure optimal performance and customer satisfaction.

  • Choose flexible pricing models: one-time, recurring, usage-based, hybrid etc.
  • Launch multiple plans (monthly, quarterly, etc.)
  • Set bandwidth/ speed limits (100Mbps, 500Mbps, etc.)
  • Set usage limits/ data caps (500GB, 1TB, 5TB, etc.)
  • Contract-based pricing for B2B customer

Order Fulfillment, Provisioning, and Inventory Management

Billcare optimizes order fulfillment, automates provisioning, and provides real-time inventory tracking for a seamless experience. Effortlessly manage stock levels, activate services, and fulfill customer orders with unmatched precision and efficiency.

  • Capture omnichannel orders
  • Automate provisioning and activation of orders in real-time
  • Streamline workflows to orchestrate orders efficiently.
  • Automate network provisioning
  • Manage inventory (IP addresses, routers, etc)
  • Seamless service termination on non-payments

Subscription Lifecycle Management

Billcare streamlines subscription lifecycle management by automating renewals, upgrades, and cancellations. Effortlessly track customer subscriptions, manage changes, and enhance engagement throughout the entire subscription journey.

  • Organize subscribers with an intuitive account hierarchy
  • Manage plan upgrades, downgrades, suspensions, and resuming services
  • Handle subscription cancellations and renewals
  • Implement price changes, locking, and escalations

Billing & Collections

Billcare transforms your billing and collections process with automated invoicing and payment solutions, ensuring timely and accurate transactions. Effortlessly manage accounts receivable, track payments, and streamline collections to improve cash flow and enhance customer satisfaction

  • Apply real-time and bill-time taxes for accurate financial reporting
  • Seamlessly handle recurring, non-recurring, metered, and ad-hoc charges
  • Charge customers in advance or in arrears as needed.
  • Choose billing cycles: on-demand, weekly, monthly, quarterly, or annually.
  • Automate payment collections for efficiency.
Ticketing Support System

Boost customer satisfaction with a powerful ticketing system designed to efficiently track service issues, inquiries, and escalations. Billcare enables you to monitor team performance, enhancing overall customer satisfaction within your company.

  • Automatically create and assign tickets to the right agent or team.
  • Track resolution times and get real-time alerts for improved support.
  • Assign, prioritize, and add notes to tickets with ease.
  • Create tasks for field visits or services from tickets.
  • Monitor agent performance, ticket resolution and response metrics.
  • Analyze response and resolution times with performance reports.
  • Notify admins and customers about ticket updates instantly.
Customer Account Management

Gain deeper insights and provide exceptional service with our comprehensive customer account management module. Easily manage customer profiles, track service history, and streamline interactions to deliver a personalized experience like never before.

  • Enable your team with a unified view to focus on customers.
  • Create and manage detailed customer profiles.
  • Easily manage service packages, subscriptions, and service changes.
  • Access a 360-degree customer profile with advanced search and filtering.
    US Office: 3550 Barron Way Suite 13a,
        Reno, NV 89511 USA
        Pak Office:Plot No. 112-113, Block S,
        Quaid-e-Azam Industrial Estate,
        Kot Lakhpat, Lahore, Pakistan
    Open Hours:

         Mon - Fri: 9 am - 6 pm, Sat - Sun: CLOSED

    info@billcare.io